Nudge – the word versus the concept

Both those pro and against nudging as a tool for behaviour change often have a wrong idea about what nudging really entails. This is firstly because the concept is not easily definable. We’ve tried a bit in previous posts (see for instance this one or that one) to explain the concept but it remains a tricky concept. It is much easier to say what is not a nudge, than to define what is. Taxes, coercion and other means of force – those that take away freedom of choice – are not. Anything else might be a nudge, but not necessarily so. Hence, a lot of conceptual confusion.

 

However, there may be another reason why not everyone can agree on what is – and what isn’t – a nudge. After all, there is the word nudge itself, and then there is the conceptual meaning that we – in accordance to the initial ideas of Thaler and Sunstein – assume that the word nudge means. However, the official dictionary meaning of nudge is(as far as Webster Merriam is concerned, that is):

1) to touch or push (someone or something) gently

2) to push (someone) gently with your elbow in order to get that person’s attention

3) to encourage (someone) to do something

Possibly, the word has old scandinavian origins, for those interested in etymology.

Nudge: “to push slightly with the elbow,” 1670s, perhaps from Scandinavian (compare Norwegian nugge, nyggje “to jostle, rub;” Icelandic nugga “to rub, massage”). Related: Nudged; nudging. (http://www.etymonline.com)

Who are we to take an age-old word from the dictionary and claim it to be only that which we say it is. We can’t, really! And so there really is no way for us to say that something is or isn’t a nudge in the more general sense of the word. Take for instance the Dutch website http://www.nudge.nl. A cool website and initiative (sadly only in Dutch right now) which is about sustainable development projects. Freely translated from their ‘about’ section, they: “By facilitating bottom-up initiatives, offer negotiation perspectives that are easily accessible for all. Activities are based on ecological, economical and social impacts, both large scale and small scale.”. It is a social enterprise but it has not anything to do per se with the nudges we are talking about here. Confusing, yet who are we to criticize? They have just as much right to use the name as we do. So if some critic states that something is a nudge, and that he/she despises it for cooercing him/her into a certain direction, the only thing we really can say is “No, that is not a Thaler-Sunstein-nudge!”. It might be a normal nudge, if the person really is experiencing a government official shoving him/her in the back.

 

But then, with all this conceptual confusion, isn’t it better to take on a different name? Maybe. Maybe not. The weakness of the word – that it is used for other things as well because it is an already existing word – is also its strength. The word symbolizes what nudges are about. We of the behavioural-economy-nudge do not literally want to push – gently – consumers towards the right electricity choice, healthy and eco-friendly products or what not. I for one do not plan to improve the world by shoving people around. The strength of the word nudging lies in its symbolic meaning of giving people a little … well… nudge … in the right direction. It is a figurative way of saying we encourage people to do this and that, without standing in their way to do things differently.

 

I for one opt for maintaining the terminology as it is now, although a lot can be done about making clear (both to ourselves as towards others) what our Thaler-Sunstein-Nudge really is. But I am just one of many. Anyone who has the most brilliant term, slogan, or whatnot for what we really want with our nudge, make yourself known. There is ample space below this article for your very welcome feedback!

 

Britt

The Economic (Super)man vs. HomER economicus

With this blog post, I intend to give a (very) brief taste for newbies to the field of behavioural economics. And by that – lets start by talking about some standard economic theory and a rarity of man called Homo Economicus. Homo economicus is a very rational man who carefully weighs cost and benefits and is well-informed by his existing preferences – that is, he computes the values of all the options he faces, and then follows the best possible path of choice. We can also call him superman – hrmhrm, minus the fact that he only maximizes utility in his choices with regard to his own self-interest. This self-interested Superman (nope, he doesn’t sound very charming at all) is what standard economic theory assumes we are as humans. Subsequently, it is also what standard policy tools (e.g. taxes, subsidies, bans & regulations) that target human behaviour are based on.

However, we all now that we as humans are not always rational in our choices. A substantial body of research proves that we are very much influenced by limited cognitive resources, incomplete information and heuristics that lead to systematic deviations from our “rational” choice. Heuristics are mental shortcuts that humans rely on which though to simplify judgemental operations. These heuristics are in general quite useful (it helps you to not being forced actively reflect on every little single bit action you do), but also quite often they lead to severe cognitive biases. Biases that reasons in a way, which is not in accordance with norms of logic and probability. Let’s give you one of the behaviour economics guru Daniel Kahnemans’s favourite examples of how a cognitive bias can occur (although I Swedishonized the version a bit):

An individual in Sweden has been described by a neighbour as follows: Veronika is a very shy and withdrawn person but always helpful to people. She has a passion for reading books and is a very tidy soul with a detail for order and structure. Is Veronika more likely to be a librarian or a doctor?

Now, most people’s first intuitive thought or image that pops up into their mind is that Veronika is a librarian. Surely, this is because Veronika resembles a librarian more than a doctor. But, what “rational” people first should think of is that there are almost ten times more doctors than librarians in Sweden – hence Veronika is more likely to be a doctor. This example is just one out of MANY that proves that we deviates from Mr. Rational Superman.

In fact, we are far more complex than just being rational and therefore behavioural economists rather call us humans HomER economicus. For example, we tend to postpone things that we rather would like to be done with, have unhealthy living habits where we smoke, eat too much and exercise to little and – we consume beyond the planet’s capacity to recover. Therefore, in the area of public policy-making and tools that are based on biased assumptions – the intended effect may lead to failures. Behaviour economics, and in particular nudging, which recently has become a field within applied behavioural economics, is all about understanding these failures in order to change human behaviour.

Applied behavioural economics acknowledge the importance of having an interdisciplinary evidence-based approach using economic with insights from psychology. It emphasizes the role of analyze and test (often via experiments) in order to reveal if the policy intervention actually reached an intended effect on human behaviour. In conclusion, the purpose with this blog – as Britt mentioned in her previous post is NOT to say that “nudging” is the solution of all problems – but to spur an open debate about use of it as a tool with the aim of increasing “good” behaviour in Sweden. Nevertheless, not all nudges are good nudges – nudging is a powerful tool and can be harmful if being used in the wrong hands. But a debate about the ethics of nudging requires much more space than what I will dedicate this post – we’ll save that discussion for an upcoming one!

For those of you how had no clue what behavioural economics is about – hopefully this post gave you a teaser about it and why we should look at policy through a evidence-based behavioural lens.

Over and out!

On the behalf of the Swedish nudging team,

Linda

Ps.. Oh, and to be clear – I only shared a glance from my own head in this post. For a more comprehensive understanding I suggest you to dig deeper in to the literature. We will soon provide a reading – and watching list for those who are interested in knowing more!

The Swedish Nudging Network – Warm Words of Welcome

Welcome to the new blog site of the Swedish Nudging Network. We are happy to see you found us. Are you familiar with nudging? Nudging, is it the solution to all our problems or the greatest joke in behavioural science since Milgram* and colleagues got people to stare into the distance, for no apparent reason other than that others seemed to be doing it? It is easy to be excited about it, but nudging people is not a panacea for all the world’s problems. It will not solve wars nor will it feed the poor, but what it can do, is help people in good behaviour in their everyday lives. That is great, right? But what is it, then, to nudge? The term nudging as it was invented by Richard Thaler and Cass Sunstein is all about making small changes in a person’s choice environment (we often like to call it choice architecture). This choice environment can be physical (the place you are standing at, the items around you, the view in a distance) as mental (the memories of good old days, your identity, or knowledge about something) and social (who is watching, what would they think, do you care?). All these things affect behaviour, and they do so, always. There is no choice nor behaviour that does not have an choice architecture (just as there is no building that has no ‘real’ architecture). Here is where nudging comes into play. Nudging is trying to facilitate better behaviour (for health, society and the environment) by changing the choice architecture. Pivotal (and we cannot emphasize this enough) is that the options remain open. If a so-called choice architect decides to remove A and B from an ABC choice, then he is not nudging, he is coercing. Nudging would be to make it more likely for any individual to choose one over the others, but always without infringing on a person’s own freedom to choose.


Here ends the first lesson on nudges. We hope that the reader will scroll down and enjoy the many posts that we will put on here. They are all related to nudging, and will hopefully enlighten and inspire both the expert and the lay-person. Enjoy and never hesitate to give your feedback! Kind regards on behalf of the nudging team of Sweden   Britt


* Milgram and colleagues, they did an experiment to see what people would do if they see others behave in certain ways. They posted an individual on a streetcorner and had him stare at the sky. Little happened. They then had five people stare at the sky, same point, same time of the day. What happened? All of the sudden, a lot of pedestrians started staring at the sky as well! Social proof. Useful for something? Feel free to let us know how you would use this. Help us inspire